By far, the biggest reaction from employees and managers during my training sessions comes when I discuss NLRB decisions. The following recent decision should make you review your policies.
The company’s employee handbook prohibited employees from having a “discourteous or inappropriate attitude or behavior.” The NLRB ruled that such language was too broad and could possibly deter employees from discussing their pay or working conditions with colleagues, i.e., “concerted activity.”
During my training sessions, I stress that the NLRB, in enforcing the NLRA, only protects “concerted activity” related to the terms or conditions of employment. This decision certainly muddies the waters which only increases the need for live training that allows audience participation.
Contact me to learn how ERS can customize affordable training options that meet your specific needs and train your staff on how best to avoid an employee claim.